5 Top Podium Alternatives -Reputation Management Software in 2024
For the success of any small business, reputation management is vital. Before visiting a business, more than 95% of customers read online reviews and 85% of them trust as much as personal recommendations. The Podium has been a popular customer engagement and reputation management platform but is it the best solution for your business?
Finding the best Podium alternatives to manage your brand’s online presence can be challenging with numerous software options available. If you’re looking for other platforms with more features then there are some solid options worth checking out. In this blog, we have compiled the best podium alternatives available in the industry. Let’s begin!
What Is Podium and Its Features?
Podium is an online reputation management platform primarily used for review management and encouraging conversations with customers through the Podium inbox. Consumers can use the Podium to analyze, develop, and respond to customer reviews. Through its webchat widget, it can collect leads and information about customers.
Main Features of Podium:
The primary features of Podium are related to online review management, when you are looking for Podium alternatives, keep the following features in mind.
- Online Review Generation- To generate more customer reviews, brands can send automated commands to customers through email or text. On 25 sites, reviews can be generated including Google and Facebook and you can incorporate the best review widget on your website.
- Inbox- To do a 2-way text conversation with your customers, the inbox feature of Podium can be used. With the help of a variety of platforms, customers can initiate these conversations which includes Facebook and SMS.
- Review Management- The online customer reviews on different platforms that are supported by the Podium can be accessed from their centralized dashboard. From the dashboard itself, users can respond to customer reviews.
Also read: Best Yotpo Alternatives For Businesses
Top 5 Podium Alternatives For Reputation Management
The reputation management of a brand is critical as positive or negative customer reviews will make or break a brand. To help you, here are some of the best Podium alternatives that are more user-friendly, affordable, and a perfect fit for your brand.
1. Tagembed
One of the best social media and review aggregators, Tagembed helps businesses gather and display reviews from top review platforms in an eye-pleasing manner. Due to its robust features and user-friendly interface, Tagembed has become a popular choice for individuals, startups, and businesses that are seeking to showcase their social media content on their websites.
Features-
- One of the key features of Tagembed is its seamless integration with social media and the best Google review widget.
- The customization offers provided by Tagembed make it one of the top Podium alternatives that perfectly match the brand’s visual appeal.
- Tagembed offers the best analytics and insights for both online customer reviews and social media content.
2. BrightLocal
To improve their local rankings, get traffic from local searches, and more leads, BrightLocal is the best option. BrightLocal, as a Podium alternative, offers a range of features to help businesses improve their online reputation. BrightLocal offers businesses help to track customer reviews and allow integration with multiple social media channels.
Features-
- To boost local rankings, brands can use BrightLocal and also ensure consistent information across the internet.
- With just one click, users can respond to Google reviews and Facebook reviews with the help of BrightLocal.
3. Birdeye
For businesses, Birdeye is a reputation management platform that helps to collect reviews and convert leads into actual customers. With the messaging feature of Birdeye, businesses can send review requests for Facebook, Google, and over 100 other popular platforms. This makes Birdeye one of the top Podium alternatives on which businesses can rely.
Features-
- With Birdeye, brands can generate customer reviews through email or SMS.
- Birdeye provides easy integration with several CRM platforms which makes it easier for businesses to send automated requests to their customers asking for Google reviews.
4. ReviewPush
Perfect for multi-location businesses, ReviewPush offers a user-friendly reputation management solution. To keep you in control of your online reputation, ReviewPush offers store rankings, social media monitoring, and missing profile alerts. ReviewPush features focus on simplifying review monitoring and response processes as Podium alternatives.
Features-
- ReviewPush provides multi-site monitoring to help brands keep track of customer reviews from popular platforms like Google Reviews, Facebook, Yelp, etc.
- This platform also offers convenient response features like responding to customer reviews directly from email alerts.
5. Trustpilot
Trustpilot is one of the most trusted review management platforms, enabling businesses of all sizes to collect customer reviews online. This will establish your position as a trusted brand among your competitors. To make better sales, Trustpilot helps businesses to create social proof, and share their online customer reviews.
Features-
- Trustpilot creates true social proof by using reviews and ratings to display reviews on its website.
- With multiple platforms like Mailchimp, Zendesk, and Zapier, Trustpilot helps in seamless integration.
Also read: Free Elfsight Alternatives Platforms For Your Business
Final Verdict!
In the past, Podium has been a top choice for brands but it hasn’t managed pace with emerging Podium alternatives. The Podium doesn’t suit today’s reputation management requirements across many relevant metrics. For embedding social media content and leveraging online customer reviews, Tagembed emerges as the perfect alternative to Podium to provide success to brands.
With no looking back, brands are getting more success switching to Podium competitors like Tagembed, so what are you waiting for?
